Privacy Policy

Last updated: 18 July 2026

This policy explains what personal data Address Lens (addresslens.co.uk) collects, why we collect it, and the choices you have. Address Lens provides UK property dossiers, comparable searches, and neighbourhood evidence.

What we collect

Account & profile. When you sign in with Google or Facebook we receive your name, email address, profile picture and the provider's user identifier. We do not receive your social-account password.
Usage data. The properties and comparable searches you choose to save to your account. When optional analytics are enabled, we also record privacy-safe usage events (for example, which features are used) to help us improve the service. We do not keep a separate log of every address you look at.
Reports you generate. When you generate or buy a report, we store a dated snapshot of it — the property address and the evidence shown in the report, and, if you add your own branding, the business name, contact line and logo you supply.
Billing. If you subscribe, payments are processed by Stripe. We store your subscription status; we do not store full card details.
Technical. A secure refresh-token cookie to keep you signed in, plus standard server logs (IP address, user agent) for security and diagnostics.
Cookie preferences. We store your cookie choices in your browser so the consent banner does not appear on every visit.

How we use it

To authenticate you and provide the Address Lens service.
To save and display your comparable searches.
To generate, store and let you share the reports you create.
To produce optional AI-assisted summaries when you request them.
To manage subscriptions and prevent abuse.

Who we share it with

We share data only with the providers needed to run the service: Google and Facebook (sign-in), Stripe (payments), Microsoft Azure (hosting), our PDF rendering service, and — only when you request an AI-assisted summary — our AI service provider. Property data is sourced from public datasets including HM Land Registry Price Paid, the EPC Register and the ONS Postcode Directory; see Data sources and licences. We do not sell your personal data.

AI processing

When you ask for an optional AI-assisted summary of a property, we send the property evidence needed to write it to our AI service provider, which returns the summary text. We send only that evidence for this purpose — not your name or contact details — and ask the provider to use it only to generate your summary. Most of Address Lens, including the core property briefing and the reports, is produced by fixed rules rather than AI and works without this feature.

Retention

Account data — kept while your account is active.
Reports — a completed report snapshot is kept for 90 days and then automatically deleted. A public share link expires after 30 days (or when the report expires, if sooner) and can be revoked earlier.
Saved comparable searches and saved properties — kept until you delete them or close your account.
Sign-in sessions — expire after around 30 days of inactivity.
Server logs — standard security and diagnostic logs are kept for a limited period.

You can delete your data at any time — see Data deletion.

Cookies

Essential cookies are required for authentication, account security, and session management. Optional analytics cookies, when enabled, are used only after you consent. They help us understand which searches, reports, and workspace flows need improving. You can clear site data in your browser to reset your choice.

Your rights

Under UK GDPR you can request access to, correction of, or deletion of your personal data. To exercise these rights, use the Data deletion page or email addresslens@gmail.com.

Contact

Questions about this policy: addresslens@gmail.com.